Key Performance Indicators
Continuously improving organizations constantly identify, measure, and track the things that make them successful. I help businesses and non-profits identify, measure, and track their Key Performance Indicators (KPIs).
Effective dashboards highlight problem areas requiring immediate action. I provide simple, powerful dashboards that bring potential problems to the forefront while keeping on-target KPIs in the background.
Why are lawn chair sales low in Nebraska? What does our two-year customer complaint trend tell us? Why does our sales process keep producing sales tax audit fines and penalties? I dive deep to research, analyze, and answer your business questions.
Who can provide a comprehensive cash-flow model for our non-profit? How can we track project profitability? What price should we quote on this project? I create models that break down complicated processes and logic into simple steps, and provide an easy-to-use format that you can use again and again.
We’ve all seen graphs with loud overwhelming colors that don’t provide insight. I produce visualizations with clean, crisp, and concise messaging and design. My visualizations follow expert Stephen Few’s best practices, and as visualization pioneer Edward Tufte said, “Above all else show the data.”
What products should I feature to customers who bought door knobs? How do I rank my products by ‘bang for advertising buck?’ What are the top 10 gems for my business hidden in this huge data set? I provide data mining services that provide insights to help you strengthen your business or non-profit’s position.
How do we make all of our reports work together? Can someone cross-check all of our reports for accuracy? How do we standardize our information and data collection into one cohesive process? I can help your small business or non-profit improve the integrity, uniformity, and timeliness of your reporting systems.
Process flows. Work flows. Timelines. The first step to process improvement is often documenting your existing processes in flowchart form. I can help chart your sales, recruiting, accounting, fulfillment, operations, and delivery processes… and much, much more with handy Microsoft Visio flowcharts.
White papers. Technical specs. Operator instructions. Software manuals. I provide professional documentation services. I bring a logical, sequential approach, meticulous attention to detail, and experience to triple-check everything to ensure accuracy.
Joshua Wilson Professional Services
10675 Coyote Run
Fishers, IN 46038
Phone: (317) 514-3928
$600 per day
$75 per hour
Discounts available for projects over 100 hours.
Contact me for a quote.